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1. Are You Still Logged In Somewhere?
Before you try to recover your account, check whether you are still logged into Facebook on any of your devices. This could be another browser or browser profile on your computer, your Facebook Android or iOS app, or a mobile browser, for example on your tablet.

If you can access Facebook anywhere, proceed to step 1a of our article on what to do when your Facebook account got hacked.
4 Things to Do Immediately When Your Facebook Account Is Hacked 4 Things to Do Immediately When Your Facebook Account Is Hacked Having your Facebook account hacked is a nightmare. A stranger now has access to all your personal information and could harass your friends and followers. Here's what you can do to contain the damage. Read More

Note: If you set up two-factor authentication and have lost access to your Code Generator, here’s how to recover your account.
2. Have You Tried the Default Account Recovery Options Yet?
OK, so you could not find a device where you were still logged into Facebook. Let’s proceed with the recovery then. If possible, use a network or computer from which you’ve logged into your Facebook account before.

First, you need to identify your account. Head to the Facebook recover page and use an email address or phone number you previously added to your Facebook account. Even if it doesn’t say so, you can also use your Facebook username.
Once you successfully managed to identify your account, you will see a summary of your profile. Before you proceed, carefully check whether this really is your account and whether you still have access to the email address(es) or mobile phone number(s) listed.


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Should you No longer have access to these? proceed to point 3 of this article.
If all looks well with the contact details that Facebook has on file for you, however, click Continue. Facebook will send you a security code. Retrieve it, enter it, and rejoice in having recovered your account.

If the code never arrives, click Didn’t get a code?, which will take you back to the previous Reset Your Password screen. You can try again or maybe you’ll realize that you don’t have access to the account/s after all.
Back Into Your Account

If you managed to regain access to your account and if you suspect that your account was hacked, immediately change your password (use a strong password!) and update your contact information. These are key steps in securing your Facebook account. Be sure to remove any email addresses or phone numbers that are not your own or that you can no longer access.

5 Things You Can Do NOW To Secure Your Facebook Account & Make It Recoverable 5 Things You Can Do NOW To Secure Your Facebook Account & Make It Recoverable To most of us this is the biggest nightmare. You want to log into your Facebook account and your password no longer works. In the worst of cases, someone managed to hack your account and... Read More
We strongly recommend that you enable two-factor authentication, so this won’t happen again.
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